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Team

From the Team section you can invite users to your project and manage their permissions. Each member has an assigned role that determines what actions they can perform within the project. Access this section from Settings > Project > Team.

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Invite users

Only administrators can invite new users to the project.
1

Click Invite Users

In the upper right corner of the members table, click Invite Users.
2

Enter the email and select a role

Type the user’s email address and select the role you want to assign (Administrator, Member, or Reader).
Invite users
3

Send the invitation

The user will receive an email with a link to join the project.
4

User accepts

Once the invitation is accepted, the user will appear in the members table with the assigned role.

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Manage members

Administrators can perform the following actions on project members:
  • Change the role of a member (between Administrator, Member, and Reader).
  • Remove a member from the project.
To do this, use the Actions buttons in the corresponding row of the table.
You cannot demote or remove the last administrator of the project. There must be at least one administrator at all times.

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Roles and permissions

Diga uses a role-based access control (RBAC) model. Roles are assigned per project, meaning the same user can have different roles in different projects.

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Administrator

Full access to all project resources and settings.
  • Agent management (create, modify, delete).
  • Team member management (invite, change roles, remove).
  • Phone number management (buy, configure, release).
  • Billing and subscription management.
  • API key and integration management.
  • Full access to analytics and logs.

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Member

Read-only access to most resources, with the ability to operate existing agents.
  • View agents and their configurations.
  • Make calls with project agents.
  • View calls, transcriptions, and recordings.
  • View and create contacts.
  • Access reports and statistics.
Members cannot create or modify agents, manage the team, access billing, or configure integrations or API keys.

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Reader

Minimum read-only access, limited to viewing analytics and call logs.
  • View the home dashboard (general analytics).
  • View call logs with transcriptions.
Readers cannot view agents, contacts, phone numbers, knowledge bases, or any other project section. This is the most restrictive role available.

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Detailed permissions

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Which role to assign?

Administrator

For those who need full control: business owners, project managers, technical administrators, or IT staff.

Member

For those who need to operate without modifying: sales agents, support staff, or call center operators.

Reader

For those who only need to review results: supervisors, executives, or stakeholders who review metrics and call logs.

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Best practices

Assign users the minimum access level necessary. Start with the Reader role if they only need to view data, use Member if they need to operate, and elevate to Administrator only when essential.
Avoid depending on a single administrator. If that person is unavailable, no one will be able to manage the project.
Periodically audit who has access and remove members who no longer need it.

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FAQ

Per project. You can be an administrator in one project and a member in another.
Currently Diga offers three fixed roles: Administrator, Member, and Reader. Custom roles may be available in future versions.
You must promote another member to administrator before you can leave.
Yes, users receive a notification when their role changes in a project.