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Diga makes it easy to create conversational agents that can handle calls naturally. In this quick guide, we’ll show you:
  • How to create a new agent on the Diga platform.
  • How to configure the agent basics.
  • How to assign a phone number to the agent.
  • How to test your agent by making a call.
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Steps to Create Your First Agent

1

Create a new agent

  1. Navigate to “Agents” in the left sidebar.
  2. Click the “Create agent” button.
Create agent
2

Enter the agent's basic information

  1. Choose between “Unique prompt” or “Conversational path”.
  2. Enter the name and description.
  3. Click “Next”.
Create agent
3

Customize the agent's behavior

  1. Configure the prompt or conversational flow depending on the agent type selected.
  2. Adjust additional settings like tone and style.
Configure agent
4

Publish the agent to a phone number

  1. Click “Create Version” in the upper right corner.
  2. Select “Publish immediately”.
  3. Select an existing number or purchase a new one.
  4. Click publish.
Publish agent
Congratulations! You’ve created and published your first agent on Diga. This agent is ready to receive calls on the assigned number.

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Next Steps

Now that you’ve created your first agent, you can explore the following guides to improve and customize your agent according to your use case:

Build Effective Prompts

Improve your agents’ effectiveness with better prompts.

Use Conversational Paths

Build complex flows for advanced interactions.

Add External Integrations

Connect your applications to your agents.