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Introduction to Projects

Projects are the main organizational unit in Diga. Each project operates independently with its own set of resources, members, and billing configuration. All platform resources — agents, calls, contacts, phone numbers, and integrations — are associated with a specific project, ensuring complete data isolation between projects.
You can create as many projects as you need. There’s no limit on the number of projects you can manage.

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Create a project

1

Basic information

Provide a descriptive name and an optional description for your project.
2

Role assignment

You’re automatically assigned as Administrator of the project.
3

Initial setup

A free subscription is initialized and your project is ready to start creating agents and managing calls.
Each project contains its own set of isolated resources:
  • Agents: AI voice agents configured with prompts and conversational flows.
  • Calls: record of all calls with transcriptions, recordings, and analytics.
  • Phone numbers: acquired numbers and routing configuration.
  • Integrations: connections to external systems (CRM, databases, APIs).
  • API keys: programmatic access to project resources.

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Delete a project

Administrators can delete a project from Settings > Project > Delete Project.
Project deletion is permanent. Access is removed for all members and resources are no longer available.
Before deleting, keep in mind:
  • You must be a project Administrator.
  • All associated resources (agents, calls, contacts, numbers) will no longer be accessible.
  • If you delete your last project, a new empty project will be created automatically.

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FAQ

No. Resources are permanently linked to a project. If you need to move them, you’ll have to recreate them in the destination project.
Yes. Administrators can update the project name and description at any time from Settings > Project.
Data is preserved internally for auditing, but no user will be able to access it.