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Introduction to Projects

Projects are the main organizational unit in Diga. Each project operates independently with its own set of resources, members, and billing configuration. All platform resources — agents, calls, contacts, phone numbers, and integrations — are associated with a specific project, ensuring complete data isolation between projects.
You can create as many projects as you need. There’s no limit on the number of projects you can manage.

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Create a project

1

Basic information

Provide a descriptive name and an optional description for your project.
2

Role assignment

You’re automatically assigned as Administrator of the project.
3

Initial setup

A free subscription is initialized and your project is ready to start creating agents and managing calls.
Each project contains its own set of isolated resources:
  • Agents: AI voice agents configured with prompts and conversational flows.
  • Calls: record of all calls with transcriptions, recordings, and analytics.
  • Phone numbers: acquired numbers and routing configuration.
  • Integrations: connections to external systems (CRM, databases, APIs).
  • API keys: programmatic access to project resources.

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Delete a project

Administrators can delete a project from Settings > Project > Delete Project.
Project deletion is permanent. Access is removed for all members and resources are no longer available.
Before deleting, keep in mind:
  • You must be a project Administrator.
  • All associated resources (agents, calls, contacts, numbers) will no longer be accessible.
  • You cannot delete your last project; create or join another project first.

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FAQ

Resources are not moved between projects. However, you can duplicate an agent into another project to create a new draft with copied configuration. Calls, contacts, recordings, phone numbers, billing, project API keys, and stored integration secrets are not copied.See Duplicate Agents Across Projects for details.
Yes. Administrators can update the project name and description at any time from Settings > Project.
Data is preserved internally for auditing, but no user will be able to access it.