> ## Documentation Index
> Fetch the complete documentation index at: https://docs.diga.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription

> Manage your current plan, payment methods, and payment history from your project settings.

# Subscription

From **Settings > Subscription** you can view and manage your current plan, your payment methods, and your billing history.

## Current plan

At the top of the page you'll see a summary of your active subscription:

* **Subscribed plan** and monthly price.
* **Included minutes** in your plan.
* **Rollover minutes** available.
* **Next billing date**.

<Note>
  Minutes are allocated **monthly**, regardless of whether your billing period is monthly or annual.
</Note>

### Remaining and rollover minutes

Diga includes a **rollover** system so you don't lose unused minutes:

* Unused minutes in a month are carried over to the next.
* Rollover is limited to **2x** the minutes included in your plan.
* Rollover minutes are consumed before generating additional usage.

## Payment method

In this section you can view and manage the payment methods associated with your project.

### Add a payment method

<Steps>
  <Step title="Click Add Payment Method">
    In the payment method section, click **Add Payment Method**.
  </Step>

  <Step title="Enter your card details">
    You'll be redirected to Stripe to enter your details securely.
  </Step>

  <Step title="Save the method">
    Your card will be saved for future invoices.
  </Step>
</Steps>

### Change the default payment method

If you have multiple registered cards, you can change which one is used by default:

1. Click **Change Default Payment Method**.
2. Select the card you want to use.
3. Confirm the change by clicking **Continue**.

<Note>
  If there's only one card, it's automatically set as the default.
</Note>

### Remove a payment method

<Steps>
  <Step title="Select the method to remove">
    Click the delete icon next to the payment method.
  </Step>

  <Step title="Confirm removal">
    A confirmation modal will open. Click **Delete** to confirm.
  </Step>
</Steps>

<Warning>
  You cannot remove your only payment method if you have an active paid plan. Add another method before removing the existing one.
</Warning>

## Manage subscription

Click **Manage Subscription** to open the plan configuration panel. From here you can:

* **Modify your plan**: takes you to the [Plans and Pricing](/en/platform/billing) page to change plans.
* **Change the billing period**: switch between **monthly plan** and **annual plan**.
* View **remaining minutes** and **rollover minutes** for the current period.
* **Enable usage-based billing**: allows you to continue making calls once your included minutes are exhausted, billing extra consumed minutes.

<Tabs>
  <Tab title="Usage-based billing enabled">
    - When you exhaust your included + rollover minutes, calls continue.
    - Extra minutes are billed monthly.
  </Tab>

  <Tab title="Usage-based billing disabled">
    * When you exhaust your minutes, new calls are blocked.
    * No additional charges are generated.
    * You must wait for the monthly renewal or upgrade your plan.
  </Tab>
</Tabs>

To save changes, click **Save**. To discard them, click **Go Back**.

<Note>
  If you exit the modal without saving, you'll be asked whether to keep or discard your changes.
</Note>

### Cancel subscription

<Steps>
  <Step title="Access Manage Subscription">
    Click **Manage Subscription** and then **Cancel Subscription**.
  </Step>

  <Step title="Confirm cancellation">
    A confirmation modal will open. Click **Cancel Plan** to confirm.
  </Step>

  <Step title="Success confirmation">
    You'll see a modal indicating the plan has been successfully cancelled.
  </Step>
</Steps>

<Warning>
  When you cancel, your plan will revert to the **free plan** at the end of the current billing period. Any rollover minutes exceeding the free plan limit will be lost. The plan change doesn't take effect until the next billing period.
</Warning>

## Payment history

At the bottom of the page you'll find a table with all your invoices:

|                 |                                         |
| --------------- | --------------------------------------- |
| **Date**        | Invoice issue date                      |
| **Description** | Charge description                      |
| **Amount**      | Billed amount                           |
| **Status**      | Payment status: Pending, Paid, Declined |
| **Actions**     | Link to download the invoice            |

### Payment statuses

* **Pending**: the payment hasn't been completed yet.
* **Paid**: the payment was completed successfully.
* **Declined**: the payment failed. Check your payment method.

<Warning>
  If a payment is repeatedly declined, your subscription may be cancelled after several weeks and your agents will stop accepting calls until the issue is resolved.
</Warning>

## FAQ

<AccordionGroup>
  <Accordion title="Where can I see how many minutes I have left?">
    At the top of **Settings > Subscription** you'll see your remaining and rollover minutes for the current period.
  </Accordion>

  <Accordion title="What happens to my minutes if I change plans?">
    If you upgrade, remaining minutes are transferred to the new plan (with the new plan's rollover limit). If you downgrade, rollover minutes exceeding the new plan's limit are lost.
  </Accordion>

  <Accordion title="Can I have multiple payment methods?">
    Yes. You can add multiple cards and select which one to use as default.
  </Accordion>

  <Accordion title="What happens if I cancel my subscription?">
    Your current plan remains active until the end of the paid period. After that, it reverts to the free plan.
  </Accordion>
</AccordionGroup>